At a glance
How LMG handles consumer information.
The policy applies to borrowers, prospective borrowers and other consumers who interact with LMG, its brokers and related lending services.
Information covered
- Identity, contact, financial and credit-related information.
- Information obtained from you, a broker, a lender, credit reporting bodies and authorised third parties.
- Information required to assess options, assist with an application and provide ongoing service.
Use and disclosure
LMG outlines how information may be used and shared to provide services, verify identity, assess and process lending, meet legal requirements and communicate with consumers. It also addresses service providers, overseas disclosure and marketing.
Access, correction and complaints
The policy explains how to request access to or correction of information and how to raise a privacy complaint. It also describes technology used to help filter product options, while the broker remains responsible for a recommendation.
LMG states that this policy was last updated in January 2026.
Read the current LMG policy ↗